A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.
Why change the world when we can change ourselves?
You must be the change you wish to see in the world.
Live as if you were to die tomorrow. Learn as if you were to live forever.
A man is but the product of his thoughts. What he thinks, he becomes.