Computer Weekly writes that the IT department ‘will disappear within five years’.
The traditional IT department will disappear within five years as core computing services are increasingly delivered via the internet, according to software as a service (SaaS) firm Nasstar.
Nasstar CEO Charles Black says that by 2013 web-based applications in the workplace make IT departments redundant.
He said money and time are wasted because IT systems are being managed on-site, but soon the vast majority of office workers will log on to the internet to access everything they need.
“IT has become a utility. And in the same way that companies do not have a chief electricity officer to help people plug in and power their devices, so the costly overhead of IT management will be replaced by a simple plug-and-play approach over the internet.”
He said this approach will remove the need to spend money on computing services simplify installation and software asset management.
“The IT industry is in the middle of an industrial transformation, which is ending the need for IT staff who install and support traditional on-premise desktop computers.”
But he said that IT support workers will always have a place.
“As with any industry where technology transforms the way things work, there is going to have to be re-deployment of skills. IT staff should have their skills focused on delivering competitive advantage for their businesses rather than being retained to deliver standard computing services that are a utility and can be delivered over the internet. Companies should be quick to change the focus of their IT department to be business development departments that ensure business success.”
Even though the industry is moving in this direction, I think five years is still early. But what do you think?
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[...] We’re not the only ones to prognosticate the demise of the IT department. From our perspective, we don’t care if the IT department exists or not as long as IT is delivering value to the business. But all signs are pointing to a diminished role for the IT department as developer, manager, innovator, and owner of IT assets. The real future of IT exists outside the enterprise – there is simply more money and value being created there on a daily basis than the internal IT organization can compete with. What does this mean for IT departments? We see inevitable shrinkage and focus of IT on governance and architecture. What does this mean for businesses? Greater value for every dollar of IT technology investment. What does this mean for incumbent IT vendors? Unless they are involved in legacy or plan to compete outside the enterprise, they too will diminish in the long-term. [...]